Policies

All Products are made in my home registered kitchen in Kaiapoi North Canterbury
By purchasing from All Caked up by Lisa you are confirming you agree to the following terms and conditions

Payment

Payments can be made via our online store with Paypal/Credit card or Bank transfer  
Bank transfer requires a 50% deposit to secure your order with final payment due one week prior to pick up

Pick Ups

Are from my registered home kitchen address, please keep to the times you have selected as these times are chosen for specific reasons as I may need to leave for an appointment or meeting, if your running late please let me know
In the event an order has not been picked up I will attempt to make contact for two hours after stated pick up time. 
Your payment will be lost and product donated 
On pick up you will be advised on the best storage options for your order
Customers take full responsibility for their order once it leaves my premises as it is now totally out of my control, any concerns about transporting please let me know on arrival

Cancellations/Refunds

Refunds are determined by management at All Caked up by Lisa
on a one by one basis
Last minute cancellations after your order is made will result in loss of payment - otherwise less the items that have been made or ordered eg toppers - fondant work or ingredients
Currently we have shipping on our retail items only, eg Scrapers 
these will be couriered via courier post 1-3 working days  

Thanks 

Lisa x

Shipping

© 2020 by All Caked Up by Lisa.

Kaiapoi, Christchurch

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